//Customer support Representative- Check ‘n Go/Allied Advance Loan

Customer support Representative- Check ‘n Go/Allied Advance Loan

Customer support Representative- Check ‘n Go/Allied Advance Loan

Would you enjoy supplying exemplary solution and building lasting consumer relationships? Do you want to go beyond old-fashioned jobs that are retail begin to build your career? Are you experiencing curiosity about being part of A financial that is industry-leading services? Isn’t it time in order to make the next move? If that’s the case, we wish to speak to you!

Summary of Part and Key Accountabilities:

Our Customer Service Associates are in the center of that which we do at Check ‘Go and Allied advance loan, both an element of the Axcess Financial group of businesses. Every day in metropolitan areas and towns in the united states, they truly are greeting clients, processing loan requests, responding to inquiries about items, advertising new items, and much more — all using the objective of delighting our respected customers. We offer cash solutions the real deal people and make an effort to function as choice that is first everyday economic solutions. We users concentrate on building relationships to make certain consumer requirements are now being offered utilising the most readily useful items we could provide.

Essential Duties:

  • Relationship management: place our clients during the center of every thing we do. Exemplify our Product product Sales culture. Serve and educate clients regarding the item profile. Escalate issues to your Store Manager, DDO, and Corporate Office if not able to resolve the problem straight because of the client.
  • Cash management: Handle and count currency, money, and coins to add owning a money cabinet, counting cash deposits, going cash from safe safe to cash drawer along with other money control demands. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product product product sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: accountable for compliance with company/State policy and procedures Federal that is including regulation applicable.
  • Inbound/Outbound calls: response phone inquiries in reaction to questions that are general client applications, needs or other dilemmas. Put outgoing consumer courtesy and collection telephone telephone telephone calls relative to federal regulations and shop working procedures.
  • Brand Ambassador: Promote the Check ‘n get brand skillfully and make certain store look ( external and internal) is maintained to business requirements. Help out with the execution of most business marketing plans and programs, ensuring exact and set-up that is timely exceptional execution and within founded due dates.

Minimal Education and Enjoy Involved:

  • Couple of years past sales and customer support experience chosen.
  • Couple of years cash management experience chosen.
  • Will need to have own private transportation that is reliable conformity with posted policy and procedure. This might NOT add transportation that is general public transport from family members or buddies. Must keep a valid Driver’s License and legitimate car insurance while utilized by the business.

Real Needs:

  • Retail/Office environment
  • Money Managing
  • Extensive viewing of computer displays
  • Needs to be in a position to lift as much as 50lbs. with or without reasonable accommodation

Travel / Attendance:

  • Needs to be in a position to go to all shops in the assigned region
  • Could be expected to go to neighboring districts
  • Might need travel that is overnight


Additional Eligibility Skills:

  • Demonstrated capability to interface with brand new and current customers and keep effective relationships.
  • Established experience conversations that are navigating dissatisfied consumers.
  • Demonstrated success in high volume environment that is retail.
  • Verified capability to multitask projects that are various competing priorities, manage time effectively and remain prepared.
  • Demonstrated capability to work individually within an autonomous environment with limited direction.

Why Select Axcess Financial and look ‘N Go/Allied Advance Loan:

  • Axcess to chance: we have been a market frontrunner with vast possibilities to discover, develop and increase your job at areas over the US.
  • Axcess to Impact: participate a group of committed peers customer that is positively impacting lives everyday through outstanding solution and enduring relationships.
  • Axcess to Life: Join a supportive company that wants you to definitely really enjoy your daily life — outside and inside of work.

Furthermore, you can expect: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance policies), a good premium time off system, 401k retirement plan, tuition reimbursement, as well as a work environment that is engaging.

About Axcess Financial:

We’re a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to carry out their individual funds whenever, where and just how they need. It is our objective to have individuals the funds they want whenever it is needed by them. We make certain we do this in method that is accountable and in their means.

Dedication to Diversity:

Axcess is dedicated to employing and keeping a workforce that is diverse. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to competition, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or other class that is protected.

This publishing is supposed to spell it out the nature that is general of work likely to be done and it is maybe maybe not a thorough range of all obligations, duties and skills needed for the career.

2020-10-09T10:51:11+00:00 October 7th, 2020|

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